Terms of Service

1. Acceptance of Terms

By accessing or using the Slott mobile application ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the application.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the application. Your continued use after such changes constitutes your acceptance of the updated Terms.

2. Description of Service

The Slott mobile application is a booking and scheduling tool for service professionals. The application provides:

• Online appointment booking and management
• Automated appointment reminders and notifications via SMS
• Calendar synchronization (e.g., Google Calendar)
• Deposit collection and payment processing for real-world services via Stripe
• Client management tools

3. Account Registration

To use certain features, you must create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Maintain the security and confidentiality of your login credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 18 years old to create an account or use the application. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Deposits & Payment Processing

Service providers using Slott may require deposits from their clients for real-world services (such as appointments). Deposit payments are processed through Stripe, Inc. ("Stripe"). By using deposit features, you agree to the following:

• For service providers: You must connect a Stripe account to collect deposits. By doing so, you also agree to the Stripe Connected Account Agreement. You are responsible for setting your own deposit amounts and refund policies.
• For clients: Deposits are collected on behalf of the service provider for the real-world service being booked. Refund policies are determined by the individual service provider. Disputes regarding deposits should be directed to the service provider first.
• Slott is not a party to the transaction between the service provider and client. We facilitate payment processing but do not hold or manage funds.

5. SMS & Communications

By using the application, you acknowledge and agree to the following regarding SMS and other communications:

• For service providers: The application may send SMS messages to your clients on your behalf, including appointment confirmations, reminders, and follow-ups. You are responsible for ensuring your clients have consented to receiving these messages.
• For clients: SMS consent is optional and is never required to book an appointment. You receive transactional SMS messages related to your appointment (confirmations, reminders, rescheduling notifications) only if you check the optional SMS consent checkbox when booking, text the business first, or verbally agree to receive a text during a call. If you do not opt in, the business contacts you by phone instead. Message and data rates may apply. You may opt out at any time by replying STOP to any message.
• Message frequency varies based on appointment activity. Slott does not send marketing messages to clients without separate opt-in consent.

6. Acceptable Use

You agree not to use the application to:

• Violate any applicable laws or regulations
• Send spam, unsolicited messages, or harassing communications
• Impersonate another person or entity
• Interfere with or disrupt the application or its infrastructure
• Attempt to gain unauthorized access to the application or other users' accounts
• Use the application for any fraudulent, deceptive, or illegal purpose
• Scrape, crawl, or use automated tools to access the application without our permission

7. Intellectual Property

The application and its original content, features, and functionality are owned by Slott and are protected by copyright, trademark, and other intellectual property laws. You retain ownership of any content you submit through the application (such as business information and client data), but you grant us a limited license to use that content to provide the application's features to you.

8. Disclaimer of Warranties

THE APPLICATION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APPLICATION WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SLOTT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE APPLICATION, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to indemnify and hold harmless Slott and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the application or your violation of these Terms.

11. Termination

We may suspend or terminate your access to the application at any time, with or without cause, upon notice. You may terminate your account at any time by contacting us. Upon termination, your right to use the application ceases immediately. Sections regarding intellectual property, limitation of liability, indemnification, and governing law survive termination.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or the application shall be resolved in the state or federal courts located in California.

13. Contact Us

If you have any questions about these Terms of Service, please contact us at legal@slott.ai